Vodafone’s journey to a customer centric business function – Lessons Learned and Challenges

This event we host together with Deloitte Consulting Germany and with their partner Vodafone Germany. We are excited having Ulrich Irnich (CIO, Vodafone Germany) with us, who will share his own experiences with you and will be ready for an interactive session on it.

In this session of the Learning Series you will learn about Vodafone’s current journey towards business agility, get inspired by their lessons learned and work together with the sessions’ participants on Vodafone’s current challenges. Together with several representatives of Vodafone Germany and Deloitte Consulting Germany, we promise an interactive, insightful and enriching experience. The interactive workshop will focus on storytelling with a chance for you to learn and contribute in the context of a real-life example.

Agenda

• Vodafone’s journey and their lessons learned
• Past and current transformation activities and challenges
• Work on current challenges and find answers in small groups
• Community based learning

What’s in it for me?

• Learn about the transformation journey and experiences of Vodafone Germany
• Contribute to solve some of Vodafone’s most pressing current challenges
• Interact with Vodafone and Deloitte representatives on challenges